Ladi Anzaki Olubunmi, who worked as a content moderator for TikTok through the subcontractor Teleperformance Kenya, passed away last week. Her decomposing body was discovered in her house three days after her death.
The cause of her death is still unclear, but colleagues claim she had been complaining of fatigue and was “desperate to go back home.”
Teleperformance Kenya stated to The Associated Press that they did not deny Olubunmi her leave to visit her family in Nigeria. However, her family claims that she only traveled once since moving to Kenya three years ago.
Content moderators working for subcontracted firms in Kenya have previously described their working conditions as including lower than average pay, inadequate mental health support, long working hours, and intimidation.
Over 100 former Facebook content moderators have filed a lawsuit against the social media company, accusing them of poor pay, appalling working conditions, and unfair termination of employment through their subcontracted Kenya-based firm, Samasource.
Dozens of content moderators and data labelers working for various global tech companies attended the vigil and expressed concerns that poor working conditions may have contributed to their colleague’s death.
“More than 100 Nigerians are working under Teleperformance company without work permits for the last two years, preventing them from traveling home despite having an annual return ticket benefit,” said Kauna Malgwi, a friend of the deceased.
Olubunmi’s family was notified of her death one day after a neighbor discovered her body.
Teleperformance emailed Olubunmi’s brother to inform him of her death and provided contact information for Kenyan investigating officers who he could reach out to for information, autopsy, and burial arrangements.
“The family cannot afford to bring her body back home, so they are considering asking her church in Nairobi to bury her,” Malgwi stated.