The devastating Air India-171 crash has led to a cautious approach among potential passengers and scrutiny from global aviation authorities. Despite the introduction of modern aircraft and liveries under its new private owner, the Tata Group, Air India now faces numerous challenges in maintaining its ambitious turnaround plan. Experts suggest that short-term passenger confidence loss could impede the airline’s recovery efforts, while a spate of other aviation incidents this month could exacerbate the issue. Investors and aviation experts express concerns regarding the investigation into the cause of the crash, the management of the airline’s aging fleet, and the Tata’s maintenance and safety standards. The crisis highlights the lengthening road to Air India’s full recovery, particularly when considering the decade-long turnaround faced by Malaysia Airlines after similar tragedies. Non-operational issues like insurance, legal, and reputation damage will require substantial resources and time, yet experts emphasize that consistent communication about recovery actions will be essential in rebuilding the airline’s image.
Source: https://www.bbc.com/news/articles/cglz239ydrjo
