Francis, the spiritual leader of the Roman Catholic Church, introduced a refreshing blend of empathy and humanity to his role, profoundly impacting public perception. Insights into Francis’s character were shared by Jason Horowitz, The New York Times’s Rome bureau chief, drawing from his extensive experience covering the Pope for over 12 years.
Source: https://www.nytimes.com/video/world/100000010121936/why-pope-francis-was-always-a-surprise.html
