A motor manufacturer, Hyundai, is facing legal action following allegations that the company failed to inform its customers about the vulnerability of one of its popular electric car models to theft. Elliott Ingram, a digital security expert, had his Hyundai Ioniq 5 stolen in under 20 seconds by a thief using a device that mimics the car’s electronic key. The theft is the latest in a series of incidents involving the same vehicle model, leading many owners to resort to using a steering lock for added security. Ingram is terminating his lease and seeking compensation from the vehicle manufacturer, arguing that Hyundai should have notified customers about the security risks themselves.
Hyundai has been promoting the convenience of its digital and smart keys that enable drivers to lock or unlock doors and start the engine with just a key fob or digital key. However, despite several security measures in place, criminal groups have been able to defeat these systems. Ingram uncovered a device marketed online for €15,000 that can gain unauthorized entry into the Hyundai Ioniq 5 and various other models. The device can record a car’s signal and duplicate it, allowing for immediate access to the vehicle.
It has previously been revealed that the car industry was warned over a decade ago that keyless technology could lead to an increase in vehicle thefts. Despite these warnings, the industry largely ignored them, leaving cars vulnerable to theft without forced entry. Ingram, a resident of north London, claims that Hyundai informed him about other modifications his vehicle required but did not alert him or other customers about the compromised security systems. He plans to file a claim against the company if he does not receive compensation, citing a breach of the Consumer Rights Act.
Hyundai responded by stating that there is an industry-wide issue of organized criminal groups using electronic devices to bypass smart key locking systems. They stated they are working with the police to better understand the devices and track stolen vehicles. The company also mentioned that their vehicles meet the necessary security standards for the UK market and that they are developing updates to reduce the risk of keyless thefts.
Car thefts in England and Wales have risen significantly, from 70,053 in 2014 to 129,127 in 2024, representing an 84% increase. According to the 2022 to 2023 Crime Survey for England and Wales, remote devices were utilized in 40% of vehicle thefts. The crime and policing bill currently in parliament proposes a ban on the electronic devices used to steal vehicles with keyless ignition. Anyone found in possession or involved in the distribution of these devices could face up to five years in prison and an unlimited fine.
“The Cyber Security Expert”
Source: https://www.theguardian.com/technology/2025/mar/29/hyundai-facing-legal-action-over-car-that-can-be-stolen-effortlessly-in-seconds
